QUOTE(Fishfly @ May 28 2007, 05:55 PM)

if you don't mind me asking what cabling are you using for this sound? are you using fiber cable? if so is it possible that the cable is bent?
It has the gold cable that the service provider (our cable HD TV service) provided when they installed it. However, it may have gotten pinched as we move things around. I appreciate your suggestion. I'll check!
QUOTE(CrashandBurn @ May 29 2007, 03:14 AM)

Fish has got a point there
Have you tried contacting customer service - they may have an answer for you?
I was going to call them last since I assume they will take the position that it's anything else EXCEPT their product. My first step is asking users (like on this board) who may have encountered something similar.
Thanks for taking an interest and posting.