Greedy, overpriced, lazy and liars too, lie all the ****ing time. It's the customers that suffer though.Unnecessary corporate greed, also crushes the economy. Someone needs to teach them a lesson.

But they have a great marketing department .

whats your experience with them ? any problems i've ever had were sorted out in 15 minutes
sure, they charge more than most other isp's, but you do get what you pay for.

I have intimate probably privileged information on their doings

And I can tell you for a fact, they are crap their support is crap and the way they treat customers is unacceptable.

mweb is south africa's version of aol

Their dial up infrastructure is so contended and so friggin slow, its easier and faster to jump onto a plane, fly overseas, burn a cd , then fly back home than to doanload anything

Really? i'm using Iafrica and have been for the last 8 years... funny thing is I get no info on my account since then till this year jan... and no information regarding updating and continuing to use them... etc... WTF? Support is pretty up-to-date but sometimes I get kak service! connecting to them.

Speed's pretty decent. 50.2 on my USR modem...

Problem is their staff have no problem covering up major issues. Earlier this year there was a problem with their mail severs intermittently failing. Entry level and so called 'advanced' support staff pretended to know nothing about the mail problem. Meanwhile management had been aware of the problem for for than a week.

They had three managers call me - all trying to suck-up with excuses for their incompetency.

Have not had any issues since then.



So are you going to share the privileged info?

Moved to Bitch And Moan. This is a complaint, not a fight.

Ian

it's probably free p0rn or he's just shagging the PA

Used to have mweb and still have and not a single problem with them...but i guess you get problems with every single ISP / Matter in life!Deal with it I say or leave the ISP if it is really so bad!